Reference

How We Protect Your Account Information

We collect what we need to run your wallet, verify deposits and process withdrawals through bKash, Nagad and Rocket. Everything else stays off our servers.

Account data encryptedWallet records securedNo third-party salesClear retention limitsRequest changes anytime
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l77 How We Protect Your Account Information
PRIVACY PILLARS

How We Keep Account Records Secure

We encrypt wallet details at rest and in transit so even our own staff see masked digits when they look up your account. Cookies track session state and preferred language but nothing that identifies you outside the platform. Retention limits mean transaction logs older than ninety days drop off automatically unless a dispute is open.

Wallet Encryption Every bKash, Nagad and Rocket number you save is hashed before it touches our database. When you request a withdrawal we match the hash, not the plaintext, so a server breach would not expose working wallet credentials to an attacker.
Cookie Policy Session cookies keep you logged in across tabs and remember your last table or slot so you can pick up where you left off. Preference cookies store language choice and lobby layout. We do not drop third-party trackers or ad pixels on this domain.
Data Retention Account profile and wallet records stay active as long as your account is open. Ninety days after you request closure we purge transaction logs and session history, keeping only a hashed identifier for regulatory checks. You can ask us to accelerate deletion via support.
Your Rights You can access, correct, download or delete your data by contacting us through the channels above. If you believe we have mishandled your information you may raise a complaint with your local data-protection authority, where such bodies exist in your region.
PRIVACY QUESTIONS

How to Reach Us About Your Data

If you want to see what we hold, request a correction or ask us to delete records after account closure, the paths below will get you to someone who can action it. Live chat handles most queries inside two minutes. Email works for document requests where you need a formal response.

Live Chat Open the support bubble in the bottom corner and choose Privacy Request from the menu. An agent will ask for your username and mobile number to verify, then walk you through access, correction or deletion options in real time.
Email Support Send your request to our data-protection contact with your registered mobile number in the subject line. We reply within forty-eight hours with a summary of what we hold or confirmation that changes have been applied to your account record.
Account Settings Log in and tap your profile icon, then scroll to Privacy Controls. You can download your transaction history, turn off marketing messages or schedule account closure there without contacting support, and the export arrives as a CSV within five minutes.

Common Questions About Account Data

We ask for a mobile number, username and the bKash, Nagad or Rocket wallet you will use for deposits. No national ID or proof of address is required at registration unless you trigger a manual withdrawal review.

No. Slot studios and live-table suppliers see only a session token we generate for each round. Your bKash, Nagad or Rocket credentials never leave our payment gateway and are never visible to third-party game engines.

Deposit and withdrawal logs remain accessible in your account for ninety days. After that window they are archived and can be retrieved only if a formal dispute is opened. Closed accounts are purged ninety days after the closure request.

Yes. Go to Account Settings, select Close Account, and confirm. We will lock your login immediately and purge transaction logs ninety days later. If you want accelerated deletion contact support with your registered mobile number for verification.

Session cookies keep you logged in and restore your last game when you return. Preference cookies remember language and lobby layout. We do not install third-party ad trackers or sell cookie data to brokers outside our platform.

Email our data-protection contact or open a live-chat request labeled Privacy Complaint. We aim to reply within forty-eight hours. If you remain unsatisfied you may escalate to your local data-protection authority where applicable in your jurisdiction.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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